Can I customise my itinerary?+
Absolutely. Every package on our site can be fully customised. Share your travel dates, group size, budget, and interests, and our team will craft a personalised itinerary with a quote within 2 hours.
What's included in a typical tour package?+
Most packages include accommodation, inter-island ferry tickets, airport/jetty transfers, sightseeing as per the itinerary, and applicable taxes. Flights, meals (unless specified), entry fees for optional activities, and personal expenses are usually excluded — full details are listed on each package page.
What is your cancellation and refund policy?+
Cancellation terms vary slightly by hotel and ferry operator, but as a general guide: 30+ days before travel incurs a 10% deduction, 15–29 days incurs 25%, 7–14 days incurs 50%, and less than 7 days is generally non-refundable. We recommend travel insurance for every booking.
Do you offer honeymoon or family-specific packages?+
Yes, we curate separate Honeymoon, Family, Group, Luxury, Budget, Adventure, and Corporate packages, each tailored in pace, accommodation style, and activity selection to suit that kind of trip.
How do I confirm a booking and what about payment?+
After you submit an enquiry, our travel expert calls to finalise the itinerary and shares a formal quote. A booking is confirmed once an advance payment is made; the balance is typically due before or during travel as per the package terms.